Privacy Policy

Who we are

Train Supply Company is a wholly owned subsidiary of T. Shadow & Co. LLC, and the site’s for product info and online purchases.

Reviews

When visitors leave product reviews on our site, we may collect the information entered in the review form, including name, email address, rating, and review content. We may also collect IP address and browser information to help detect spam and maintain site security.

Cookies

Our website uses cookies and similar technologies to help the site function properly and provide a better shopping experience. These may be used to remember items in your shopping cart, maintain your shopping session, and remember certain site preferences.

Some cookies are necessary for the operation of our online store. You may be able to control or delete cookies through your browser settings, but disabling certain cookies may affect the operation of the shopping cart or other site features.

Who we share your data with

We may share customer information with trusted service providers when necessary to operate our website, process payments, fulfill orders, and provide customer service.

For example, payment information may be shared with PayPal or other payment processors used to complete a transaction. Shipping information may be shared with postal or delivery services as needed to fulfill and deliver an order.

We do not sell customer personal information.

How long we retain your data

We retain personal information only for as long as reasonably necessary to operate our business, fulfill orders, provide customer service, maintain business and tax records, and comply with legal obligations.

Order information may be retained as part of our business records. Product reviews may remain on the site unless they are removed. If customer accounts are available, account information may be retained while the account remains active or as otherwise necessary for legitimate business purposes.

What rights you have over your data

You may request information about the personal data we hold about you and, where applicable, request a copy of that information or ask that it be corrected or deleted.

We may retain certain information when necessary for administrative, legal, tax, security, or other legitimate business purposes.

Where your data is sent

Product reviews and other submitted content may be processed by automated services used to detect spam, fraud, or other malicious activity.

Information may also be transmitted to service providers involved in processing payments, fulfilling orders, and operating our website, as described elsewhere in this Privacy Policy.